• Application Deadline:
• Position: Sales Operations Lead


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 6 years


• Location Nigeria


• Job Field Sales / Marketing / Retail / Business Development 
  

A key contributor to the success of the PZ Cussons commercial strategic plan with an effective and flexible field sales force; demonstrating industry leadership in both volume driving & brand building activity.

Key Accountabilities:

• Manage the administration of sales organization and its operations


• Ownership and reporting of controls (KPI dashboard) and processes within sales, inclusive of SLOB/Damaged stock accountability


• Work with Supply Chain to ensure that all sales orders from the regions are generated and delivered on time


• Work with Demand/Sales Management to develop and allocate sales targets especially across channels and ensure that such targets are advised quarterly in advance to the field sales team


• Preparation and payment of all agreed commitments to trade partners.


• Prepare annual budget of trade tools and resources and ensure timely procurement and allocation to deliver the sales objectives.


• Monitor and report compliance to policies, claims and correct any observed non-compliance


• Regularly review and simplify sales processes


• Work with other leadership team to identify and develop successive business leaders.

Measurement/Performance Indicators

• Target vs. actual performance of agreed KPIs (monthly/yearly)


• Optimisation of resources


• Quality of Field Sales support (Timely availability of trade tools e.g laptops, phone, vehicles, selling tools etc.)


• Coaching and development plan


• On time and in full payment of commitments within trading terms

Internal & External Relationships:

• Sales Director 


• Heads of Department (Marketing/Sales/Channel/Supply Chain/Finance/HR)


• Line Managers (Performance Management, recruitment, induction)


• PZ Marketing & Sales network

Knowledge, Skills & Experience Needed:

Qualifications:

• First Degree in any discipline


• Post Graduate degree will be an added advantage

Experiences: (What experience brings success to this role)

• Minimum of 6 years in marketing or sales, and over this period has successfully delivered on KPIs


• Experience in either Channel, Customer or Field Sales management


• Has demonstrated success working cross functionally.

Knowledge: (What does the person need to know)

• Knowledge of Business strategy development


• Advance knowledge of Microsoft Excel (including Power Query, Power Pivot tools) to pull large data across multiple sources together.


• Experience with Power BI is a nice-to-have but not necessary


• Knowledge of sales dashboard development and reporting


• Knowledge of customer management, commercial planning process and trend analysis


• PZ Cussons Leadership competencies