• Application Deadline: Mon, 16 Jan 2023 00:00:00 GMT
• Position: IT Support


• Job Type Full Time


• Qualification OND


• Experience 2 years


• Location Lagos


• Job Field ICT / Computer 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Job Description

• install and configure computer hardware operating systems and applications


• monitor and maintain computer systems and networks


• talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues


• troubleshoot system and network problems, diagnosing and solving hardware or software faults


• replace parts as required


• provide support, including procedural documentation and relevant reports


• follow diagrams and written instructions to repair a fault or set up a system


• support the roll-out of new applications


• set up new users' accounts and profiles and deal with password issues


• respond within agreed time limits to call-outs


• work continuously on a task until completion (or referral to third parties, if appropriate)


• prioritise and manage many open cases at one time


• rapidly establish a good working relationship with customers and other professionals, such as software developers


• test and evaluate new technology