Relationship and Support Officer at Parcel Exchange

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
31994
Job Views
109

Job Description



REQUIREMENT:



  •  Applicants must reside within Ajao Estate and its environs

  •  Minimum qualification OND in Marketing/Business Management/Administration or other business-related disciplines

  •  Applicants must have excellent communication skills and computer savvy


JOB DESCRIPTION:



  • Initiate and maintain one-on-one relationships with our customers through telephone, online, and personal physical visitation when necessary.

  • Conduct and administer in-depth training when and where needed for our carriers, sales representatives (as licensed officers),

  • Follow up with new and existing customers daily through telephone, online and physical visitation to ensure they download and place orders through our mobile application.

  • Prepare the report of sales/expenses from outlets and online campaigns

  • Create business-to-business (B2B) and business-to-consumer (B2C) accounts.


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