Front Desk / Customer Service Representative at Lauvee Beauty Limited

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
32139
Job Views
116

Job Description



Job Description



  • Warmly greeting clients, walking them to the proper beauty station and alerting assigned beauticians of their arrival

  • Booking and confirming appointments via phone and email.

  • Book and confirm appointments via phone and email.

  • Process transactions (cash and credit cards) and issue receipts.

  • Offer beverages and chat with clients who are in the waiting area.

  • Welcome walk-ins, answer questions about services and schedule appointments based on availability.

  • Inform clients about new services and discounts.

  • Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards).

  • Update client records with contact and billing details, appointments and services offered.


Job Requirements



  • Candidates should possess an HND qualification.

  • 2 - 3 years work experience.


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