• Application Deadline: Tue, 31 Jan 2023 00:00:00 GMT
• Position: Community Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• Job Field Media / Advertising / Branding 
  

The ideal candidate should be a great communicator who is skilled at managing communities both physically and digitally. The role requires you to be a creative, out-of-the-box, solutions-driven thinker, and have the ability to inspire and motivate.

He/she will be the voice and town-crier of the community both internally and externally and will manage all community communication and events.

Job Responsibilities

The role has 3 main components

Manage the internal community of  current students and alumni

• Take ownership of our Student and Alumni Groups.


• Drive engagement and gather feedback among Students, Facilitators, and Alumni


• Drive and coordinate the pipeline for prospective students, student sponsorship, and partnerships


• Act as the intermediate between the community and the management


• Support the ongoing success of students and alumni through various activities


• Establish and manage mentorship programs


• Establish and manage mentorship programs

Manage all community events 

• Plan and coordinate internal community events to engage the community


• Keep updated on and identify ecosystem events and drive participation of the community


• Drive brand thought leadership and exposure to the ecosystem by planning and coordinating external events 

Manage Semicolon’s social media presence

• Work with the social media manager in management of Semicolon’s social media platforms and generating social content that will drive communications.


• Create social content that reflects the community and brand objective and purpose through campaigns that align with the marketing strategy


• Track, and conduct sentiment and overall review of Semicolon on social media platforms


• Keep updated on industry-related trends on and find opportunities to engage in the conversation.

Competencies

• Strong Communication skills


• Emotional Intelligence


• People Skills


• Project management 


• Monitoring and evaluation skills 


• Negotiation


• Customer service


• Great Influencer


• Ability to moderate online and offline conversations within our community

Qualities

• Integrity


• Maturity


• Proactive


• Confident 

Requirement

• BSc degree in Marketing or, a relevant field


• Be vibrant and energetic


• Good knowledge of social media management with a proven track record.


• Minimum of 2 years of proven work experience, at least, 1 year as a community manager (especially offline)


• Experience in planning and launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series, etc)


• Ability to identify and track relevant community metrics


• Excellent verbal communication skills


• Excellent writing skills


• Hands-on experience with social media management for brands


• Attention to detail and ability to multitask.