• Application Deadline: Tue, 7 Feb 2023 00:00:00 GMT
• Position: IT Support Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 3 years


• Location Rivers


• Job Field ICT / Computer 
  

Job Summary

• Delivery of IT Support services to internal users, user incident resolution and solutions implementation, updates and upgrades, network and systems support, technical and incident recording, and administration

Duties & Responsibilities

• Installing and configuring computer hardware, software, systems, network printers, and scanners


• Responding in a timely manner to IT service issues and requests


• Providing technical support across the company (this may be in person or over the phone)


• Setting up accounts for new users


• Repairing and replacing IT equipment as necessary & Testing new technology


• Training of users on new IT initiatives


• Maintaining & supporting Active Directory services in your organization as well as configuring users on these services


• Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.


• Provide Level-1/2 support and troubleshooting to resolve issues


• Performing disaster recovery operations and data backups when required.


• Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.


• Troubleshooting, diagnosing, and resolving hardware, software, and other network and system


• problems.


• Replacing faulty network hardware components when required.


• Maintaining, configuring, and monitoring virus protection software and email applications.


• Monitoring network performance to determine if adjustments need to be made.

Requirements

• Candidates should possess a Bachelor's Degree qualification with 2 - 3 years work experience.