• Application Deadline:
• Position: Retail Operations Intern


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Internships / Volunteering  , Pharmaceutical 
  

mPharma is looking for a responsible and trustworthy professional with exceptionally high work standards to join our team as a Retail Operations intern. This role entails the day-to-day management of the QRx Pharmacies. 

Key Responsibilities

• Responsible for ensuring that the pharmacies are following the guidelines in the Franchise Manual. 


• Provide weekly business updates and performance of assigned Pharmacies. 


• Undertake monthly business review meetings with Pharmacy Services Associate on business performance and institute performance improvement strategies where necessary. 


• Support with maintaining and managing inventory, ordering new supplies when necessary, keeping inventory areas organized, follow up on orders placed with SCM, fulfillment, and delivery.


• Coordinate with the Mutti team and provide support in the deployment of health screenings, Community Health, Telemedicine consultation, and all other Patient-related programs that offer value to the Mutti ecosystem.


• Support the day-to-day seamless operations at QualityRx facilities and ensure that the pharmacy owners receive the right support. 


• Tracking of outliers from facility’s order request to inform formulary additions


• Tracking of revenue (weekly and monthly) and cash deposits


• Monitor quantities ordered and match it with pharmacy consumption to inform demand forecast, supply.


• Liaising with tech/product to provide support on the use of BLOOM and Ordering app.


• Support facility on changes in operations – e.g. price changes, the addition of new drugs, billing cycles, etc.


• Coordinate with SCM to manage expiries and its withdrawal.

Our Ideal Candidate

• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines


• A strong work ethic and proactive “can do” attitude which requires minimal supervision


• Fluent English with excellent writing, verbal, analytical, and organizational skills


• Proficient in Microsoft Office Suite, specifically Excel


• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders


• A self-starter who can multitask while consistently producing high-quality deliverables for a diverse set of concurrent initiative

Qualifications

• Bachelor’s degree in Pharmacy / PharmD or related medical/ science course(s)


• community Pharmacy experience with not less than 6 months on the job

Duration

•  6 months internship

Admin

• This position reports to the Head of Retail Operations