• Application Deadline:
• Position: Retail Store Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• City Lekki


• Job Field Sales / Marketing / Retail / Business Development 
  

Responsibilities

• Reports to the MD/CEO.


• Develop business strategies to raise customers' pool, exchange store traffic and optimize profitability.


• Maintaining positive sales numbers, communicating employee expectations and compiling sales data in order to direct future missives.


• Schedule periodic staff meetings to communicate SOP and clearly communicate company vision, goals and strategies.


• Conduct personnel performance appraisals through coaching, follow-up and interacting with customers at the store.


• Resolving all issues that may arise from staff or customers complaints and grievances.


• Maintains awareness of retail trends, competitions, customer needs and provides feedback to MD/CEO.


• Ensures availability of goods in the store at all times to avoid being out of stock.


• Ensures the store is free from pilferage.


• Take disciplinary measures of staff when the need arises.


• Performs sales and customer service duties.


• Performs other assigned duties.

Qualification

• Candidates should possess a minimum of HND/BSc.


• High level of interpersonal and communication skills.


• Team management and leadership skills to lead and direct the work of others


• Problem solving abilities, highly proactive with good use of initiative


• Excellent customer service skills


• Knowledge of industry standards, trends with retail management experience