• Application Deadline:
• Position: Relationship Manager, Public Sector North 2 Group (Maiduguri)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Borno


• Job Field Banking  , Sales / Marketing / Retail / Business Development 
  

DUTIES & RESPONSIBILITIES

• Manage and deepens existing relationships with existing and prospective customers


• Actively supporting the team’s client retention strategies by providing excellent service to customers.


• Contributes towards the achievement of established marketing goals/objectives through implementation of marketing strategies and plans within the assigned area of jurisdiction


• Generate leads and identify new business opportunities


• Initiate the development of products required to meet customer needs.


• Market the bank’s products to meet customer needs


• Serve as the primary daily service contact for the clients


• Conduct accounts reviews to track customer needs and usage trends


• Track and maintain customer data/information


• Ensure efficient service and maintenance of existing customers


• Interface with relevant Business Units for accounts transfers and other issues that may be of benefit to Public Sector customers

Education

• Minimum Education: First Degree or its equivalent in any discipline preferably business-related.


• Higher Degrees/Professional Certification preferable.

KEY COMPETENCY REQUIREMENTS

Knowledge

• Bank structure, policies and procedures.


• Knowledge of government structure, policies and initiatives


• Knowledge of political system and power centers in relevant areas.


• Industry knowledge


• Banking operations/services/products


• Regulatory Compliance

Skills

• Negotiations skills


• Leadership/Supervisory skills


• Strong networking and Relationship Management skills


• Strong marketing and deal structuring skills


• Excellent problem solving and creative thinking skills


• Excellent people management skills


• Excellent business development experience


• Strong interpersonal and communications skills


• IT & Computer appreciation


• Organization/Coordination skills


• Portfolio management 


• Credit assessment and structuring          


• Marketing/ sales            


• Business/ product development


• Customer relationship management      


• Client industry knowledge          


• Budget planning & control         


• Financial analysis


• Business/ operational strategy