• Application Deadline: Fri, 17 Feb 2023 00:00:00 GMT
• Position: Client Service Executive


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 2 years


• Location Lagos


• Job Field Customer Care 
  

Description

• Our company is looking to fill the role of Client Service Executive. To join our growing team, please review the list of responsibilities and qualifications.

Responsibilities

• Providing market insights and in-depth analysis to several major manufacturer clients based on retail audit tracking and market knowledge


• Developing and maintaining an excellent relationship with our clients


• Meeting sales targets by selling specific services developed for customers


• Negotiating fees and services, finalize and close contracts according to the Consumer Choices Point of Sales Policy


• In charge with the project management of the panel survey


• Maintaining up-to-date knowledge on Technology market data, research methodologies & applications


• Producing quarterly top-line trend public reports on Technology products market


• Interact closely with other global units including international service teams, Sales, Product Management and other elements of Client Management to ensure seamless client experience


• Initiate and manage Global Referrals using internal bank systems for key banking products including Payments and Cash Management, Trade and Receivable Finance, and Foreign Exchange on behalf of Relationship Managers


• Compile, submit and follow up on internal information requests required to establish and maintain accounts, including KYC

Qualifications

• Candidates should possess a B.Sc or M.Sc Degree in a related field with a relevant work experience of one to two years


• Proficient understanding of Microsoft word, excel, Power points,WAN communications and Managed Network Services technologies


• Excellent written and oral communication skills, including presentations to senior management


• Engineering Process and Design documentation experience


• Proficiency with Microsoft Project, Visio, PowerPoint, and Microsoft Word


• Typically 1 to 2 years of experience in Media Research and Media Planning with a Bachelor's or higher degree