Job Description
- Application Deadline:
- Position: Driver Welfare Manager - Ilorin
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 3 years
- Location Kwara
- Job Field Logistics 
Welfare Operations
- Supervision of welfare Analyst
- Identifies drivers at risk, and pushes to welfare Analyst to resolve
- Assign drivers to welfare Analysts
- Ensure HMO is updated in line with SLA
- Ensure that accidented driver is getting medical care
- Ensure all newly activated champions are insured within stipulated timeframe
- Organize Welfare Townhalls
Requirements
Compliance
- Responsible for Activation compliance
- Ensure that Champions adhere strictly with all MAX safety protocols
- Responsible for adherence to TAT for emergency response
Relationship Management
- Demonstrate Ambassadorship
- Develop and Maintain a Personal Network with Champions
- Conduct regular need assessments for Champions as well as for MAX
- Help to develop a framework for improving Champion experience
Maintenance/Support
- Ensures that Champions show up for routine maintenance
Report and administration Management
- Ensures that daily activity tracker is updated
- Ensures that end of day report on all metrics is completed
Skills and Abilities
- Strong interpersonal and communication(written and oral) skills
- Strong People Management skill
- Strong Administrative skill
- Employee engagement skill
- Empathetic and approachable
- Objective, understanding and resilient
- Detail oriented
- An ability to prioritise, plan and organise work in a busy environment
- Record/book keeping skills
Required Qualifications
- A degree in related fields, minimum of a HND
- Proven experience working in operations as a lead
- Demonstrated high computer literacy: particularly with programmes in Microsoft Office
- 3 years and above work experience
Benefits
- Competitive pay & benefits
- Health insurance cover
- Flexible work and hybrid working model
- Consistent Learning and Development