Driver Welfare Manager - Ilorin at Max.ng

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
32373
Job Views
70

Job Description



Welfare Operations



  • Supervision of welfare Analyst

  • Identifies drivers at risk, and pushes to welfare Analyst to resolve

  • Assign drivers to welfare Analysts

  • Ensure HMO is updated in line with SLA

  • Ensure that accidented driver is getting medical care

  • Ensure all newly activated champions are insured within stipulated timeframe

  • Organize Welfare Townhalls


Requirements


Compliance



  • Responsible for Activation compliance

  • Ensure that Champions adhere strictly with all MAX safety protocols

  • Responsible for adherence to TAT for emergency response


Relationship Management



  • Demonstrate Ambassadorship

  • Develop and Maintain a Personal Network with Champions

  • Conduct regular need assessments for Champions as well as for MAX

  • Help to develop a framework for improving Champion experience


Maintenance/Support



  • Ensures that Champions show up for routine maintenance


Report and administration Management



  • Ensures that daily activity tracker is updated

  • Ensures that end of day report on all metrics is completed


Skills and Abilities



  • Strong interpersonal and communication(written and oral) skills

  • Strong People Management skill

  • Strong Administrative skill

  • Employee engagement skill

  • Empathetic and approachable

  • Objective, understanding and resilient

  • Detail oriented

  • An ability to prioritise, plan and organise work in a busy environment

  • Record/book keeping skills


Required Qualifications



  • A degree in related fields, minimum of a HND

  • Proven experience working in operations as a lead

  • Demonstrated high computer literacy: particularly with programmes in Microsoft Office

  • 3 years and above work experience


Benefits



  • Competitive pay & benefits

  • Health insurance cover

  • Flexible work and hybrid working model

  • Consistent Learning and Development


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