• Application Deadline: Thu, 19 Jan 2023 00:00:00 GMT
• Position: IT Helpdesk Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• Job Field ICT / Computer 
  

Responsibilities

• Serve as the first point of contact for all staff seeking technical assistance.


• Maintains stock of equipment, consumables, and other supplies


• Installing and configuring computer hardware, software, system network, printers, scanners and more


• Identifies, investigates, and resolves user problems with computer software and hardware


• Arranges maintenance services with software or hardware vendors to repair or replace defective products


• Maintains knowledge of technology innovations and trends


• Planning and undertaking scheduled maintenance upgrades


• Checking computer equipment for electrical safety

Requirements

• Bachelor's Degree in Computer Science


• 2 years of experience in technical support


• Excellent verbal and written communication skills


• Excellent interpersonal skills


• Ability to explain technical issues to technical and non-technical employees


• Strong analytical and problem-solving skills


• Proficient with or the ability to quickly learn an array of computer hardware and software.


• Proximity to Ikorodu is compulsory,


• Must be available for immediate resumption.