• Application Deadline:
• Position: Network Engineer


• Job Type Full Time


• Qualification


• Experience 3 years


• Location Lagos


• City Lekki


• Job Field ICT / Computer 
  

Role In Summary

• As a key member of our Technical team, you will be responsible for the execution of Technical/Network strategy, coordinates the Network Operation Centre (NOC) to achieve maximum possible service availability & performance for Brainshare customers. Ensure total customer satisfaction for the Company clients at all time.


• Coordinate Data Center operations including risk management and mitigation, corrective and preventive maintenance of critical infrastructure, vendor management and metric reporting.

Main Duties

• Manage and monitor all Institutional and special corporate clients’ links.


• Ensure stable & reliable network services from our upstream providers.


• Responsible for the on-site management of Data Center, contractors and vendors, ensuring that all work performed in DTC is in accordance with our practices and procedures.


• Coordinates with BBC DTC Manager on projects, capacity management, optimization, reliability and efficiency of our facilities in the DTC.


• Manage routine maintenance and emergency services on our systems in DTC.


• Assist in the design, implementation, and commissioning of new facilities in DTC.


• Assist in developing, designing & implement workflows for infrastructure configuration, back –up & management.


• Introduce new networking technologies or improve existing technologies to add value to existing services & capabilities.


• Develop solutions that drive the success of our network.


• Participate in developing policies, procedures and technical reports.


• Leverage networking tools to identify & mitigate networks anomalies.


• Handles & coordinates network trouble shooting & fault analysis.


• Coordinates Trouble Ticket generation & swift responses.


• Coordinates escalation matrix & solution management.


• Manages deployment & maintenance of network monitoring, analysis & reporting tools.


• Coordinates configuration processes on the hardware.


• Manages installation of network hardware & software.


• Provide technical guidance and leadership to Technical Support Team in interpreting and reacting to networks issues/events.


• Contribute to design & enhancement of the Company Data Center infrastructures.


• Review new technologies and keep the company at the forefront of developments in Network Engineering.


• Research and identify solutions to software and hardware issues.


• Diagnose and troubleshoot technical issues, including account set and network configuration.


• Talk Clients through a series of actions, either via phone, email or chat, until they have solve a technical issue.


• Provide prompt and accurate feedback to Customers.


• Report from time to time to CTO.


• Any other Tasks assigned to you by the Management.

Personal Qualities & Qualifications

Job Holder need to be:

• Degree holder in Electrical Electronic Engineering, Telecommunications Engineering Or Computer Engineering from reputable higher institution.


• Must be certified professional in the relevant network engineering certifications like CCNA, CCNP & CCIE etc.


• BGP, TCP/IP, Vlan experience.


• A focussed, self-motivated Network Engineer with creative flair who will bring Network strategies to life.


• An Engineer passionate about Network Strategies that thrives on delivering exciting performance and content.


• A highly effective individual who has an absolute eye for detail and is focussed on improving business performance through exceptional Network – Strategies/Solutions execution, reporting and evaluation.


• Project Management skill (advantage).

Demand on the Job:

• Must have 3 years and above cognate experience in Network Engineering from telecommunications related organisation, especially ISP firm.


• Ability and wiliness to work long hours and meet tight deadlines.


• Ability to work under none or minimal supervision.


• Maybe required to work weekends and in shifts.

Age Bracket:

• 28 - 40 years of age.