• Application Deadline: Tue, 28 Feb 2023 00:00:00 GMT
• Position: Relationship Manager, Private Banking (Abuja)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 7 years


• Location Abuja


• Job Field Banking 
  


• Salary Range Above ₦1,000,000/month
  

KEY RESPONSIBILITIES AND DUTIES

• Solid knowledge of Information Technology processes including system development life cycle; change management; network controls 


• Excellent communication, report writing, presentation and interpersonal skills. 


• Excellent communication, report writing, presentation and interpersonal skills. 


• Possess personal qualities of integrity, credibility, and commitment to corporate mission. 


• Problem solving ability and ability to work well under pressure. 


• High sense of responsibility, accountability and dependability 


• Flexible and able to multitask; can work within an ambiguous, fast-moving environment, and is action oriented. 


• In-depth knowledge of security systems, information risk, principles and policies, and their application/

EDUCATION AND WORK EXPERIENCE

• Bachelor’s Degree in Business Administration or any related field


• Minimum of 7 years  relationship management experience in banking sector

SKILLS AND COMPETENCIES

• Ability to build and maintain clients and relationship


• Excellent communication and interpersonal skills


• Account management expertise


• Leadership and team management skills


• Customer management and negotiation skills


• Ability to recognize and exploit business opportunities


• Strong analytical skills


• Good conflict resolution and problem solving skills


• High level of communication and interpersonal skills


• Proficiency in Microsoft office


• Strong presentation skills


• Business environment analysis


• Client investment suitability


• Credit assessment


• Customer acceptance and onboarding


• Customer acquisition management

KEY PERFORMANCE INDICATOR

• Banking efficiency ratio


• Lifetime customer value


• Lifetime customer value (LTV) to customer acquisition cost (CAC) ratio


• Net promoter score


• Customer churn rate


• Customer satisfaction rate


• Return on investment