• Application Deadline: Mon, 6 Feb 2023 00:00:00 GMT
• Position: Business Process & Improvement Specialist


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 5 - 10 years


• Location Lagos


• Job Field Project Management 
  

The Opportunity

• The Business Process & Improvement Specialist is responsible for optimizing the Company’s business processes.


• The role incumbent will handle the documentation of current processes, recommend improvements, and evaluate the efficiency of changes made to the Company’s business processes.


• The role requires a demonstration of sound knowledge of business processes within the industry and experience in similar role.


• The Business Process & Improvement Specialist’s expertise is expected to translate into the realization of the business’s long-term objectives.

Roles and Responsibilities

• Analyzing business processes to determine areas for improvement


• Conducting interviews with employees to gather feedback about their experience with current processes


• Developing a plan for improvement that includes specific goals, time frames, and resources required


• Coordinating business process improvement strategies with internal stakeholders.


• Designing new processes or improving existing ones by creating flowcharts and diagrams of processes, identifying potential problems and solutions, and implementing changes


• Creating training materials for employees to learn about new processes or procedures


• Communicating with senior managers about the status of projects and providing updates on progress


• Evaluating the success of process improvements by monitoring predetermined metrics


• Recommending process improvement software tools to automate manual processes


• Analyzing and monitoring implemented changes to business processes and making adjustments as needed.


• Guiding and supervising personnel who were assigned specific tasks.


• Performing ongoing analyses on business processes related to productivity, quality, costs, and time management.

What We Expect

• Degree in Engineering, Business Management, Project Management or related field from a recognized university.


• Six sigma Black Belt Certification


• ISO 9001:2015 Certification


• A Master's Degree in Business Administration will be advantageous.


• 5-10 years work experience in similar role.


• Exceptional leadership, collaboration, and communication skills.


• Superb record keeping, time management and organizational skills.


• Advanced analytical and problem-solving skills.