Front Desk at Plan International

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
33027
Job Views
114

Job Description



To ensure that communication between Plan Nigeria and its customers both internal and external are conducted in a smooth and professional manner. To receive Plan International Nigeria’s visitors and coordinate visits to staff within the office premises.


DIMENSIONS OF THE ROLE



  • Interface between Plan International Nigeria and the public

  • All Plan staffs

  • Custodian of Petty cash funds

  • Processing of mails

  • Coordinate and organization of the reception of Plan International Nigeria

  • Area of Responsibility – Maiduguri Office


ACCOUNTABILITIES



  • Handle all incoming and outgoing calls in a professional manner

  • Ensure that the front office/reception hall is kept clean and managed in a professional manner.

  • Receive visitors and directing them appropriately

  • Receive mails and parcels and ensure that they are appropriately dispatched without delay.

  • Register all incoming and outgoing calls and mails, and other correspondence

  • Assist in the provision of logistical support for all meetings, workshops

  • Management of Petty cash funds disbursement and Replenishing petty cash to ensure cash balances are not exhausted.

  • Receives Cash and raises receipts (ensure all documents are signed)

  • Prepare Bank Deposit Slips and forwards deposit slip and receipts to the finance department

  • Receive and deliver to P&C all applications for recruitment purposes;

  • Provide an interface between correspondences from other organizations and Plan Nigeria

  • Support in purchase requisition creation and maintenance in SAP

  • Support in creation of Request for Quotation (RFQ) and solicitation of quotations.

  • Effect any other duties that may be assigned from time to time by the Admin Coordinator

  • Carry out other duties assigned by his/her supervisor


KEY RELATIONSHIPS



  • Maintains high contact with the Supply chain Manager and Admin staff at Maiduguri Office

  • Maintains high contact with Plan Nigeria’s visitors, vendors and service providers

  • Maintains a fair contact with the finance officer for finance related activities


TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE


Essential



  • Degree or Certification Business Administration or any related field

  • At least 2 years working experience in a similar position and with a credible institution

  • Proven experience as front desk representative, agent or relevant position

  • Familiarity with office machines (e.g.  fax, scanners, printer etc.)

  • Knowledge of office management and basic bookkeeping

  • Proficient in English (oral and written)

  • Excellent knowledge of MS Office (especially Excel and Word)

  • Strong communication and people skills

  • Good organizational and multi-tasking abilities

  • Problem-solving skills

  • Customer service orientation 


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