• Application Deadline:
• Position: Head of Recovery


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Abuja


• Job Field Customer Care 
  

Job Description

• The recovery manager is a Head of Recovery unit. She/he deals with collections of all loans above 90 days and recovery of overdue assets above 90 days of Winock Ltd.


• She/he shall be responsible for management and supervision of the entire process of recovering delinquent assets which includes but not limited to recovering the overdue credit facility extended to borrowers in individual and group loan categories.


• The recovery manager takes an active role in the recovery leadership team and ensure that any management information they produce is accurate, relevant and to the required timeline.


• To develop skillsets in recovery so as to achieve targeted recovery action to meet KPIs assigned.


• Lead and coach recovery officers and related parties to improve their skills and knowledge towards achieving set loan recovery targets.


• Implementing new strategies and tactics to improve collections and recovery performance, training and coaching staff to improve performance.


• Ensure efficient performance of the recovery unit.


• Achieve assigned recovery targets to contribute to organisation’s financial performance.


• Monitor and report on arrangements made with late payers/debtors for outstanding debts to ensure collection.


• Ability to successfully conduct assets seizure independently


• Ensure proper documentation of the seized item and immediate storage of the same.


• Conduct Portfolio segment analysis to identify and analyze portfolio to determine root causes of default and propose the best method of recovery of the loan.


• Look for innovative ways to get loan repayment other than restructuring, refinancing and write-offs.


• To work closely with legal department and make follow up of all court cases arise from collections and recovery processes to provide feedback and update to the executive management.

Requirements

• Candidates should possess a First Degree with relevant work experience.

Key Skills and Competencies:

• Numerically savvy, able to work with data, perform analysis and communicate result.


• Attention to detail.


• Excellent Organizational skills.


• Excellent communications skills to include verbal and written.


• Must work well in a team environment.

What we Expect From You

• High degree of professional ethics, integrity and responsibility.


• Highly organized, proactive, ability to work independently and take ownership of tasks assigned.


• Team player with the ability to work under pressure and ability to work with a wide variety of people and maintain an excellent business relationship.


• High sense of confidentiality and discreteness.

What You Should Expect From Us:

• Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.


• Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at Winock.


• Here in Winock, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.