Job Description
Job Summary
- Responsible for providing the highest food quality consistent with cost control and profitability margins of the restaurant to maximize guest satisfaction and food profitability.
Principal Duties & Responsibilities
- Manages all activities in the kitchen, including production, stewarding and management of food production staff
- Maximizes guest satisfaction by providing the highest food quality consistent with cost control and profitability margins of the restaurant.
- Oversees all food production related areas.
- Co-ordinates activities, times and communicates priorities to ensure correct preparation, and delivery time to provide food for functions.
- Maintains product consistency by conducting inspections of seasonings, portions, and food appearance, and follows-up appropriately.
- Oversees inventory disbursement of all food supplies.
- Controls and orders all fresh products and dry storage items required by kitchen and related departments to ensure correct quality and par stock.
- Monitors and facilitates communication between kitchen production and service staff.
- Ensures that proper safety, hygiene, and sanitation practices are followed.
- Ensures readiness and compliance in case of last-minute changes to orders.
- Ensures that prices and portions are offered in accordance with food and beverage profit objectives.
- Utilize leadership skills and motivation to maximize employee productivity and satisfaction.
- Challenges employees to achieve optimum quality while minimizing cost.
- Screens, interviews and selects potential employees.
- Identifiestraining needs, and makes sure staff receives training, including skills training to produce consistent results
- Works closely with the Human Resources Manager on the following Human Resources related tasks:
- Performance appraisals
- Coaching
- Counselling
- Discipline and grievance
- Fosters and develops effective employee relations between kitchen and restaurant staff.
- Keeps effective internal communications, including daily meetings with all staff to ensure optimum teamwork and productivity.
- Looks for ways to motivate and challenge employees.
- Monitors and makes sure staff follows all applicable laws, especially regarding food safety and sanitation
- Adheres to all health, sanitation and food safety rules and regulations, and makes sure that all staff adheres to these
- Ensures that all potential and real hazards are reported and reduced immediately.
- Fully understands the hotel’s fire, emergency, and bomb procedures.
- Ensures that emergency procedures are practiced and enforced to provide for the security and safety of guests and employees.
- Ensures that employees work in a safe manner that does not harm or injure self or others.
- Stimulates and encourages a general awareness of health and safety.
- Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening.
- Ensures that the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct is maintained by all employees in the department.
Experience & Qualifications
- Professional Cooking / Food preparation qualification.
- Minimum of Five (5) year relevant experience.
- Excellent culinary skills, all round knowledge of kitchen and ability to teach others
Person Specification:
- Excellent self-hygiene.
- High energy levels and a positive outlook.
- Very good customer service and people management skills.
- Good crisis/conflict management skills.
- Very good attention to detail skills.
- Must be able to manage multiple priorities and take initiative.
- Must be conversant with hazard spotting and emergency procedures.
- Organized and efficient
- Demonstrate a strong customer focused approach to all
- Ability to remain calm under pressure
- Effective leadership and people management skills