• Application Deadline: Thu, 2 Feb 2023 00:00:00 GMT
• Position: Front Desk & Customer Relationship Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• Job Field Administration / Secretarial  , Customer Care 
  

The main responsibilities of the role include:

• Manage the front desk as an important touch point for the organisation.


• Provide adequate brand representation as the first face of the organisation to all guests visiting the office.


• Maintain records of all correspondences and visits to the office.


• Receive enquiries on behalf of the organisation and direct such to appropriate personnel for correct responses.


• Receive walk-in clients, provide them the needed support and guidance to access the company’s products and services.


• Manage regular communication with clients and customers.

Required qualifications, skills and experience:

• Bachelor’s degree or HND from a duly recognised higher institution.


• Proven work experience of at least 2 years post-NYSC in a similar front desk/customer relationship role.


• Excellent written and verbal communication skills.


• Excellent personal relationship skills.