Job Description
RESPONSIBILITIES:
- Gain a deep understanding of customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
- Support the activities of the entire business management unit to achieve the overall goals and mission of the company.
- Establish close business relationships with existing and prospective clients and act as a contract negotiator in transactions.
- Monitor market trends, competitor activities, and consumer preference and position our products accordingly.
- Calling potential customers to explain company products and encourage purchases.
- Answering customers' questions and escalating complex issues to the relevant departments as needed.
- Drive growth strategies focused both on financial gain and customer satisfaction.
- Support the implementation of the marketing strategies and take necessary action to correct deviations.
- Conduct research to identify new markets and customer needs and position our products accordingly.
- Prepare sales contracts ensuring adherence to established rules and guidelines.
- Perform other tasks as assigned by management.
Education and Experience Requirement
- Bachelor’s degree in Marketing, Business Management, Sales, or any related field.
- Minimum of 2 years proven experience as a Business Developer, Sales Executive, or related roles.
- Sound knowledge of sales strategies and industry regulations.
- Proven track record of achieving sales targets
Required Competencies
Strong analytical and problem-solving skills.
Excellent negotiation and consultative sales skills.
Effective communication skills.
Exceptional customer service skills.
Good relationship management skills and the ability to work closely with local and international clients.
Ability to react to changing deadlines and achieve project goals/milestones.
Delivery-focused and committed to the achievement of sales targets.
Attention to details, accuracy, and timeliness in executing assigned responsibilities.
- Proactive, results-oriented, and service-oriented.
- Excellent knowledge of software packages, preferably Microsoft Office Word, Excel, and PowerPoint.