• Application Deadline:
• Position: Food Services Supervisor


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Catering / Confectionery 
  

POSITION SUMMARY

• Ensure staff is working together as a team to ensure optimum service and that guest needs are met.


• Inspect grooming and attire of staff, and rectify any deficiencies.


• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.


• Inspect storage areas for organization, use of FIFO, and cleanliness.


• Complete scheduled inventories and stock and requisition necessary supplies.


• Monitor dining rooms for seating availability, service, safety, and well being of guests.


• Complete work orders for maintenance repairs.


• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.


• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.


• Ensure uniform and personal appearance are clean and professional,


• Maintain confidentiality of proprietary information, and protect company assets.


• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.


• Speak with others using clear and professional language.


• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.


• Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.


• Read and visually verify information in a variety of formats (e.g., small print).


• Visually inspect tools, equipment, or machines (e.g., to identify defects).


• Stand, sit, or walk for an extended period of time or for an entire work shift.


• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.


• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.


• Move through narrow, confined, or elevated spaces.


• Move up and down stairs and/or service ramps.


• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.


• Perform other reasonable job duties as requested by Supervisors.