• Application Deadline: Fri, 10 Feb 2023 00:00:00 GMT
• Position: Customer Service Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 3 years


• Location Lagos


• City Lekki


• Job Field Customer Care 
  

Job Summary

• We are hiring for a Female Customer Service Representative, the job holder will be the first point of contact for a luxury brand in a high brow location of Lagos.


• Above all, her personality must strike a strong first impression on the company's customers/clients at all times.

Responsibilities

• Be the first point of contact with guests


• Ensure that the front desk is tidy and organized at all times


• Ensure that clients are satisfied with their requests and enquires


• Interact with vendors about products and delivery logistics


• Issue and receive courier packages


• Model luxury items in exotic display glasses


• Attend to requests across several channels of communication including email and Social Media


• Follow-up communication about product satisfaction with clients


• Manage clients' information systems


• Ensure prompt delivery of items to clients locations


• Pitch other available luxury items to clients with active purchases


• Model the business on Social Media (Especially IG)

Qualifications

• BA / B.Sc / HND


• 1-3 years in a similar position


• Neat and presentable


• Females below 35 yrs only


• Being a resident of Lekki is an added advantage.

Requirements and Skills:

• Confidence to mingle with public figures and celebrities


• Strong knowledge of MS Office suite


• Excellent interpersonal skills


• Excellent numerical skills


• Excellent communication skills


• Excellent self-presentation


• Excellent time management skills


• Excellent client management skills


• Excellent problem-solving skills


• Excellent knowledge of Instagram.