Job Description
Divisional Head of Sales
Our Client in the Retail Industry requires a Divisional Head of Sales to join their team.
Responsibilities
Business Development
- The Divisional Head of Sales must lead the process of building and implementing a culture based on new business development
- Establish a sales-driven culture by setting clear and measurable sales goals
- Network and partner with building construction companies and other proposed clients to create sales opportunities.
- Establish standards for marketing and advertising
- Create quarterly and annual sales forecasts.
- Control budgets and optimize expenses
- Contribute to developing new sales strategies/techniques to attract new customers to the showroom.
- Planning and organizing personal sales strategy by maximizing the Return on Time Investment for the territory/segment.
- Creating and managing a customer value plan for existing customers highlighting profile, share, and value opportunities.
- Develop and maintain relevant internal liaisons, to optimize quality of service, business growth, and customer satisfaction.
- Participate in the planning and implementation of annual in-house exhibitions and conferences, as a deliberate sales/marketing strategy.
Team Management
- Support team members in pitching for and closing deals.
- Develop and challenge employees to be high performing
- Complete performance reviews and manage any performance issues that arise
- Coaching and developing team members.
- Present MPR reports for the team
- Perform all other sales and marketing functions as directed by the MD
- Develop and cascade sales and marketing activities to ensure awareness of the company among target customer groups.
- Strengthen the sales team by fully engaging with their daily, weekly and monthly activities
- Stakeholder Management
- Identify and approach potential clients, and convert inquiries from potential clients to sales.
- Manage customer complaints.
- Develop and cascade sales and marketing activities to ensure awareness of the company among target customer groups.
- Prepare proposals and quotations for the provision of total design solutions, working with the Bagno Technik team in preparing installation proposals.
- Ensure clients are offered professional and quality service to increase sales.
- Maintain and develop relationships with new and existing customers in person and via telephone calls and emails.
Requirements
- First Degree in any discipline; MSc/MBA in a relevant field with 16-18 years of experience in a similar role.
- Drive for Results
- Initiative & Resourcefulness
- Mentorship Skills
- Communication skills
- Planning & Organizing
- Customer Service Skills
- Sales Skills
- Leadership skills
- Team Management
- Change Management