• Application Deadline: Tue, 28 Feb 2023 00:00:00 GMT
• Position: Business Operations Analyst


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 3 years


• Location Lagos


• City Yaba


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Summary

• Business Operations Analyst is responsible for developing operational KPIs and ensuring all process and polices are understood and adhered to by all stakeholders.

Duties & Responsibilities

• Create and monitor Operational KPI’s of process owners.


• Effectively communicate newly developed process/policies to the necessary stakeholders


• Help drive the implementation of all process and policies across all sales related unit


• Work directly with stakeholders to create implementation plans and complete milestones


• Work with learning and development to organize trainings for staffs to help them better understand business processes and policies


• Independently implement, administer and evaluate day-to-day activities across all sales related departments


• Identify and execute given tasks and objectives, making recommendations that impact policies and processes


• Review analyzed data to explain trends; formulate and evaluate alternative solutions


• Analyze and interpret policies; review and implement procedures for program or function


• Give optimal reports and escalate when necessary.

Qualifications / Requirements

• B.Sc / HND in any field


• 2 - 3 years experience in operations


• Job Knowledge on Change Management, Operational KPIs and designing SOPs