Job Description
Key Responsibilities / Duties / Tasks:
Administration:
- Responsible for the day-to-day administrative operations of the Hospital, the delegation of duties and
- the establishment of formal means of accountability.
- Ensure effective delivery of high quality patient care.
- Ensure operation of appropriate project and business development activities in accordance with
- Board policies.
- Responsible for the financial integrity of the operation of the Hospital.
- Ensure all contract issues are managed efficiently and effectively in accordance with Board policies.
- Ensure effective operation of a quality improvement process for the Hospital, including the periodic
- assessment of patient satisfaction
- Ensure all financial transactions are conducted in accordance with pertinent standards and legal requirements.
- Ensure annual audit is conducted and appropriate actions are taken in accordance with the findings.
- Ensure maintenance and timely updates of operational procedures manuals.
- Maintain effective communication with all departments.
- Adequately staff and support the Hospital Board Committees.
- Responsible for keeping Hospital Board and staff abreast of legislation, regulations or any other
- actions which might have an important effect on the Hospital operations and make recommendations
- for appropriate action.
- Address and protect the safety of all employees, patients, physicians, guests, visitors.
- Participate in the hospital’s quality program and be member of quality committees if selected.
- Ensure the Hospital meets the highest standards of cleanliness and hygiene and is functional at all
- times including all equipment in working condition
- Periodically assess Hospital activities, organizational structure and staffing partners.
- Implements appropriate change, or where required, recommends such change for Board approval.
- Ensure that quality of services is provided as per standards of the hospital.
- Responsible for developing and maintaining effective local and regional networks and affiliations in accordance with the policies of the Board.
Public Relations and Liaison:
- Conduct public relations programs effectively
- Responsible for the effective representation of the Hospital at appropriate public, civic and other organizational activities and meetings.
- Act as the representative of the Board in all matters, except in cases where the Board has specifically authorized some other designee.
- Play a leadership role in coordinating health care and wellness services in the Hospital service area.
- Develop and maintain effective working relationship with national and regional medical councils, institutions and private sector hospitals
- In collaboration with the Head Diagnostic Centre, work towards developing the hospital and diagnostic centre as the best in the state and region.
- Develop and maintain relationship with international hospitals/institutes to facilitate visits, exchange programs as well as training options.
- Responsible for statutory compliances, and upkeep of statutory permissions as necessary
- Liaise with appropriate authorities to ensure renewals of both the hospital and operating staff license requirement
- Process ISO documentation for the hospital and compliance and timely audits.
Planning:
- Responsible for formulating and presenting for annual Board approval, work plans and budget recommendations, including assisting the Finance Committee in its annual review of the capital budget.
- Responsible for the maintenance and updating of short and long term strategic plans aimed at achieving the mission and goals of the Hospital
- Facilitate the bi-annual review of the Board’s by-laws and make recommendations for change, where appropriate, to the Board.
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Decision Making Authority:
- Ensure that work is carried out within general policies, principles and goals, and is subject to direction only for guidance on policy issues.
- Ensure that an effective operating system for hiring, promoting, rewarding, disciplining and terminating employees in accordance with established policies and procedures is in place.
- Ensure that all policies and procedures are in accordance with Nigerian laws.
- Maintain an effective working relationship with all Board members, Physicians, and Hospital employees.
- Ensures the promotion of the philosophy and values of the Hospital mission among all employees.
Outreach/Community Program Management:
In coordination with the Patient-Customer Relationship Advocate, ensure the programs are well structured and held in a disciplined manner
Job Dimensions:
I. Financial Responsibility:
- Participate in budget development with overall responsibility of the organization’s budget
- Approve expenses and authorize payment.
II. Working Conditions:
- Works predominantly within the hospital environment.
- Travel as required by the role.
Job Competencies (Knowledge, Experience and Attributes / Skills):
Academic Qualifications:
- A Bachelors in Medicine.
- Master’s degree in Hospital Management or a Fellowship in Hospital Administration.
Work experience required:
- Minimum of Ten (10) years’ experience practicing medicine of which five (5) years should be in Hospital Administration/Operations.
- Ten (10) years’ experience in hospital administration will be considered in the absence of a degree in Hospital Administration.