Store Supervisor at Halogen Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
33903
Job Views
193

Job Description



Purpose of Role



  • This role is responsible for the performance of the sales team, the achievement of sales target and the feel and look of the store.


Responsibilities



  • Approach customers as they enter the showroom, inquire about the type of furniture/product they want.

  • Develop new sales strategies/techniques to attract new customers to the showroom.

  • Supervise the sales process, politely respond to questions and inquires raised by customers, and close every sale with potential customers.

  • Maintain a clean and organized appearance of the showroom.

  • Build and maintain rapport with key clients; Hospitality, Corporate bodies and Individuals, identifying new opportunities

  • Conduct outbound lead follow-up calls to potential and existing customers via telephone and e-mail to sell products and services.

  • Develop and maintain relevant internal liaisons, to optimize quality of service, business growth, and customer satisfaction.

  • Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products

  • Participate in the planning and implementation of exhibitions and conferences, as a deliberate sales/marketing strategy.

  • Supervise team to ensure optimal performance.

  • Support team members in pitching for and closing viable sales prospects

  • Attend to other deliverables as assigned by M.D


Requirements



  • Candidates should possess a Bachelor's Degree

  • Minimum of 2 years post NYSC work experience in sales or retail sales

  • Demonstrable experience in a supervisory capacity at a retail store, or similar.

  • Extensive experience with preparing budgets, and financial and expense reports.

  • In-depth knowledge of product and consumer trends, and marketing strategies.

  • Exceptional interpersonal skills in dealing with employees and customers.

  • Proficiency with spreadsheet and word processing software.

  • Excellent written and verbal communication skills.

  • Familiarity with applicable labor laws, and retail health and safety standards.


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