Job Description
Duties
- Overseeing personnel, including receptionists, kitchen staff, and office employees.
- Collecting payments and maintaining records of budgets, funds, and expenses.
- Welcoming and registering guests once they arrive.
- Resolving issues regarding hotel services, amenities, and policies.
- Organizing activities and assigning responsibilities to employees to ensure productivity.
- Monitoring employee performance and conducting regular evaluations to help improve customer service.
Requirements
- A Degree in Hospitality, Business Administration, or a relevant field.
- A minimum of 3 years’ experience in hotel management or a similar role.
- Strong understanding of hotel management best practices and data entry software.
- Outstanding interpersonal communication and customer service skills.
Salary
N70,000 monthly (Gross)