• Application Deadline: Sun, 12 Feb 2023 00:00:00 GMT
• Position: IT Change Analyst


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 0 - 2 years


• Location Not specified


• Job Field ICT / Computer 
  


• Salary Range ₦100,000 - ₦150,000/month
  

Workforce group is recruiting IT Change Analyst for a client

Qualification: Hnd/BSc minimum of Lower Credit/Second class lower in related discipline

Experience: Minimum of 0-2 years relevant experience

Skills Required/Person Specification:

• People Management


• Customer Focus


• Integrity


• Ability to work well under pressure.


• Excellent verbal and written communication skills.


• Ability to work with minimal supervision.


• A hands-on officer who is technically savvy, mutable, and works well with both internal and cross-functional teams, Users, and top management.


• Take appropriate decisions whilst at the same time, ensuring that others do likewise.


• Remain rational when dealing with others, work within organizational requirements, be systematic and factual when dealing with colleagues, and handle conflict by adopting a logical and unemotional approach until a solution becomes achievable.


• Work persistently when gathering information and seeking solutions to problems

Brief Job Description

• Review and record requests for change (RFCs)


• Categorize change requests


• Prioritize changes according to business objectives


• Accept or reject RFCs


• Convene the change advisory board (CAB) meetings.


• Create and circulate the change schedule


• Initiate and follow through with the Post Implementation Reviews (PIRs) after deployments


• Maintain all change documentation (policies, procedures, templates, etc.)


• Produce management reports


• Identify opportunities for service improvements

Salary: 102,000 + other benefits