Retail Sales Associates at DreamWorks Integrated System Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
34166
Job Views
156

Job Description



Job Functions/Responsibilities



  • Welcome and greet customers as they enter the store.

  • Offer help and provide direct assistance to customers.

  • Provide in-depth product knowledge, including features, benefits, and overall value

  • Answer customer questions and concerns.

  • Process purchases, returns, and exchanges.

  • Handle customer complaints in a calm and professional manner.

  • Report anything unusual or any major incidents to management.

  • Organize and replenish front stock and help merchandise store.

  • Maintain a clean and tidy work and retail space.

  • Be enthusiastic and informative about all products.

  • Help create a positive environment for customers to shop and buy.

  • Work as a team to achieve sales goals.

  • Manage relationships with existing clients and ensure maximum market penetration.

  • Effectively serve walk-in buyers and convert them to return customers through cordial, efficient, and effective customer relations.

  • Positively represent the interest of the company both within and outside your working hours.

  • Preparing weekly reports and rapid after-sales service.

  • Any other responsibility that may be assigned from time to time.

  • Please note that this job requires long hours of standing.


Requirements/Qualifications



  • Minimum of OND but a BSc in related field is a plus

  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role

  • Previous retail or sales experience from an ICT company is a plus.

  • Understanding of the retail sales process

  • Familiarity with consumer behavior principles

  • Excellent Listening and verbal communication skills.

  • Track record of achieving sales quotas

  • Excellent communication skills, capable of building trusting relationships

  • Ability to perform in fast-paced environments

  • Good customer service skills..

  • Ability to communicate at all levels with an excellent capacity for persuasion and negotiation.

  • Computer literate; familiarity using POS systems.

  • Extremely personable, positive, and approachable.

  • Must reside around the above location and its axis.


Salary: N70,000 - 80,000 gross/month.


Benefits: HMO & PENSION


 


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