• Application Deadline: Wed, 8 Feb 2023 00:00:00 GMT
• Position: Retail Sales Executive (Abia)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 5 years


• Location Abia


• Job Field Sales / Marketing / Retail / Business Development 
  

Responsibilities

• Ensure that receipt is issued for all and every item purchased (no exception).


• Recommend accessories/device enhancement for items purchased to customers.


• Attend to customer's difficulty and issues in making payments;


• Process refunds and sales return for customers.


• Daily reconciliation of transactions and Stock.


• Work closely with the branch Supervisor, to ensure steady supply of required stock/ item;


• Maintain good and clean working environment which include proper arrangement of desk, stocks and accessories, etc.


• Ensure that cash at hand do not exceed certain limit as specified or advised by the accounts department before depositing in the bank.


• Maintain accounting procedures in posting all transactions as directed by the accounts department.


• Transfer all faulty products to the appropriate department for onward return to the suppliers.


• Ensure that all products and accessories are tested immediately after purchase before customer takes delivery.


• Create and maintain a friendly working environment and relationship for all branch staff including manufacturer's representatives.


• Keep record and current status of all customers’ items that were sent for warranty.


• Work closely with customer care center to ensure that customer's product is given proper attention.


• Conduct price and feature comparisons to facilitate purchasing.


• Ensure display stands are fully stocked.


• Coordinate with the branch supervisor to provide excellent customer service (especially during peak times)


• Inform customers about discounts and special offers.


• Provide customer feedback to the branch supervisor.


• Stay up-to-date with new products/services.


• Meet weekly, monthly and quarterly sales target.


• Learn how products work and how to troubleshoot issues with customers.


• Assist other team members with transactions when necessary.


• Any other assignment as may be given by the branch supervisor, MD or the management.

Requirements

• Candidates should possess a Bachelor's Degree / HND qualification.


• 2 - 5 years work experience.