Job Description
Duties and Responsibilities
The successful candidate will lead the IT department, and will be responsible for organisation-wide systems and information. His or her job description includes the following duties and responsibilities:
- Running regular checks on network and data security.
- Identifying and acting on opportunities to improve and update software and systems.
- Developing and implementing IT policy and best practice guides for the organization.
- Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure.
- Designing training programs and workshops for staff.
- Conducting regular system audits.
- Running and sharing regular operation system reports with senior staff.
- Troubleshoot hardware and software issues related to internal IT.
- Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages.
- Managing and reporting on allocation of IT budget.
- Providing direction for IT team members.
- Identifying opportunities for team training and skills advancement.
Qualifications & Experience
- Bachelor’s Degree in Information Technology, Science or Computer Science.
- At least 5 years post-qualification IT operations experience.
- Excellent working knowledge of computer systems, security, network & systems administration, databases, data storage systems.
- Strong critical thinking and decision-making skills.
- Excellent project management skills and strong ability to prioritize.
- Firm grasp on IT infrastructure and operations best practices.