Travel Consultant at VIP Express Tourism Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
34416
Job Views
104

Job Description



Job Brief

What to expect from the role:



  • Hands-on experience in planning travel packages, selling trips to clients, etc.

  • Rendering visa assistance to clients

  • Learning how to organize, multitask and manage time.

  • Learn on the job regarding Nowahala tours travel management.

  • Exposure to the travel and tourism industry, and its various responsibilities.


Responsibilities



  • Help clients identify their ideal travel package based on their suggests and requirements.

  • Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc.

  • Regularly maintain a good relationship with our customers.

  • Provide end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary.

  • Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps.

  • Sell the appropriate travel/ tour package to the right customer.

  • Negotiate any customizations or modifications requested and accommodate to the best level possible.

  • Resolve any problem that arises regarding the trip for the customer.

  • Regularly update a database containing client details and their travel information.

  • Ensure this data is secured and handled appropriately.

  • Reach the sales and revenue targets.

  • Stay up to date on domestic and international travel trends.


Requirements



  • Bachelor's Degree in Travel and Tourism, Hospitality Business or relevant fields.

  • Prior experience as a travel agent is compulsory - at least 2 years.

  • Knowledge of visa requirements for various countries.

  • Strong knowledge of traveling software and procedures.

  • Basic computer skills and software like MS Office & Microsoft excel and relevant reservations software.

  • Multilingualism is an advantage.

  • Excellent communication and people skills.

  • Efficient negotiation and sales skills.

  • Up to date with domestic and international travel trends and restrictions.

  • Well read on the rules and regulations of tourism.

  • Ability to work with less or no supervision


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