Hotel General Manager at Sunrose Consulting

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
34457
Job Views
119

Job Description



Job Description



  • Reporting to the Managing Director, you will be responsible for the day-to-day management of the hotel and its staff.

  • You will have commercial accountability for budgeting and financial management, planning, organising and directing all hotel services, including front-of-house (reception, concierge, and reservations), food and beverage operations, and housekeeping.

  • While taking a strategic overview and planning ahead to maximise profits, you must also pay attention to the details, setting the example for staff to deliver a standard of service and presentation that meets guests' needs and expectations.

  • In addition, you will assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control).


Requirements



  • Degree-qualified, you must have a minimum of 8 years’ management experience.

  • You must have a strong personality with strong management skills and a keen eye for details.

  • You must have good business acumen with excellent communication skills.

  • You must have strong management and leadership skills.

  • Exceptional customer facing and interpersonal skills to enable difficult situations to be overcome are essential.

  • You must be proficient in basic computer operations.


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