• Application Deadline: Wed, 8 Feb 2023 00:00:00 GMT
• Position: Workshop Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 - 7 years


• Location Lagos


• Job Field Administration / Secretarial 
  


• Salary Range ₦200,000 - ₦300,000/month
  

KEY RESPONSIBILITIES    

• Ensure that repairs are performed in a professional manner and in accordance with industry accepted good practice. 


• Accomplishes workshop team results by communicating job expectations, planning, monitoring, and appraising job results. coaching, counselling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.


• Maintains workflow by monitoring steps of the process; setting processing variables; observing control points and equipment.


• Monitoring personnel and resources; studying methods; implementing cost reductions; following reporting procedures and systems. Facilitating corrections to malfunctions; initiating and fostering a spirit of cooperation amongst workshop team members.


• Ensures production orders are fulfilled On-Time, In-Full, Right Product and Undamaged.


• Liaise with Human Resources to conduct safety meetings with the workshop team.


• Maintains quality service by establishing and enforcing organization standards.


• Liaises with Operations Lead to develop operations and maintenance protocols; trains artisans and operators to set-up, run and maintain equipment for greatest efficiency


• Keeps equipment operational by coordinating maintenance and repair services


• Ensures operation of equipment by calling for repairs, evaluating new equipment and techniques.


• Subject to the approval of the Workshop Manager.


• Resolves personnel problems by analysing data; investigating issues; identifying solutions; recommending action.


• Prepare, supervise and control team activities, including the scheduling of work for technicians.


• Liaise with customers and diagnose customer concerns with equipment prior to being booked in for service and/or repair;


• Assist all Technicians in the diagnosis of problems;


• Ensure that Technicians are using their time effectively and efficiently;


• Upon completion of normal repairs and/or service, inspect and test vehicle with the Technician who completed the job to ensure the vehicle has been repaired and/or serviced in accordance with the customer’s instructions and manufacturers guidelines;


• Ensure customers receive the best quality service by requiring that all jobs are completed correctly the first time.


• Ensure all customer vehicle is presented back to the customer in a clean and presentable standard;


• Check and inspect that all tools are available and maintained in the correct place and that all equipment is in suitable working condition;


• Control and set workshop behavioural standards and maintain staff morale;


• Advise all new and existing workshop staff member of policies and procedures and adherence to these policies and procedures;


• Set a regular workshop cleaning schedule highlighting employees specific duties;


• Make suggestions to management for improvements on operational acivities;


• Maintain a well trained workforce and supervise in-house training as required;


• Ensure the development and progress of all technicians;


• Perform all other duties as assigned by the manager and/or management in a professional and efficient manner.


• Assist in the coordinating overtime hours.


• Follow housekeeping, safety and security procedures that result in a safe and attractive environment;


• Identifies and reports unsafe, unhealthy or hazardous working conditions.


• Ensures the availability and use of personal protective equipment for technicians.


• Prescribes work detail, specifications and procedures to be adopted with regards to the vehice repairs and maintenance.


• Assists with Interviews and recommends for employment suitable applicants for workshop roles


• Maintains inventories of stocks, tools, workshop equipment and other supplies.


• Gives technical advice as required and prepares technical reports;


• Performs other duties as assigned.