• Application Deadline:
• Position: Sales Support


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 - 6 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

The individual will also coordinate and oversee the flow of the company’s services or products to consumers or external stakeholders.

Job Description

• Coordinating the sales team by managing schedules, filing important documents, and communicating relevant information.


• Coordinating training and scheduling for sales staff


• Maintaining supplies of sales presentation materials, including slides and brochures


• Analysing customer shopping data to optimize sales efforts and better identify potential customers


• Entering order information into the company database with finance team.


• Answering client questions regarding their account or sales products


• Working with staff members from other departments such as marketing, research/design and financing to optimize sales


• Receiving and processing purchase orders.


• Processing of pro-formas and quotations


• Contacting customers by phone or email to answer queries and obtain missing information.


• Maintaining and updating sales and customer records.


• Directing feedback from customers to relevant departments.


• Identifying new products to add to those on offer.


• Assisting in planning, coordinating and reporting training activities


• Social media content management


• Generating leads for the sales team


• Responsible for product activation, in store promotion and merchandizing


• Responsible for branding sales retail outlets.


• Any other duties that may be assigned from time to time by line manager, other sales executives or HOD.

Requirements and Skills

• A bachelor's degree in business administration or its equivalent


• 4-6 years of experience as a sales support executive/sales coordinator


• Understanding of sales performance metrics


• Ability to work under strict deadlines


• Excellent organizational and multitasking skills


• Extensive customer service experience


• Computer Literate (Ms-Excel and Ms-PowerPoint)


• Advanced sales and customer service skills


• Ability to analyse consumer data to optimize sales efforts