• Application Deadline: Wed, 8 Feb 2023 00:00:00 GMT
• Position: Relationship Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 5 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  


• Salary Range ₦150,000 - ₦200,000/month
  

Job Description

• We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.


• To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.


• Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.

Responsibilities

• Understand customer needs and develop plans to address them


• Identify key staff in client companies to cultivate profitable relationships


• Resolve customer complaints quickly and effectively


• Forward upselling and cross-selling opportunities to the sales team


• Promote high-quality sales, supply and customer service processes


• Aim to preserve customers and renew contracts


• Approach potential customers to establish relationships


• Gain solid knowledge of competitors.

Requirements and Skills

• Candidates should possess a Bachelor's Degree qualification with 2 - 5 years work experience.


• Proven experience as a Client Relationship Manager


• Knowledge of customer relationship management (CRM) practices


• Experience in sales or customer service is preferred


• Problem-solving attitude


• Excellent communication skills


• Aptitude for fostering positive relationships


• Teamwork and leadership skills


• Customer-oriented mindset.

Salary

N150,000 - N180,000 / month.