Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
34605
Job Views
108

Job Description



Job Summary



  • The cyclist will facilitate prompt delivery of customers' orders to various locations. You must be ready to use a smartphone or other electronic devices to perform safety checklists, enter time, and perform work tasks.

  • While being a part of a team you will be asked to ride a bicycle or at times be on foot to facilitate the delivery of customers' orders.

  • While maintaining professionalism and customer courtesy, you'll follow delivery instructions and interface with customers via online channels to communicate order arrivals, details, and delivery challenges.


Responsibilities



  • Receive & Deliver Orders

  • Load items onto the bike in a manner that they are secure and ensure top quality.

  • Deliver orders on time in accordance with their delivery window.

  • Keep a clean and safe working environment and optimize space utilization.

  • Speedy Mobility at its Best

  • Maintain order freshness by following strict hygiene and food safety guidelines and working within delivery windows

  • Picking up and delivering various packages to specified locations as per the delivery instructions provided by Field Process Leader.

  • Regularly communicating with the Field Process leader to provide delivery updates and receive instructions for new deliveries.

  • Foster Customer Service, Success, & Standards

  • Ensure professionalism and courtesy when interfacing with customers.

  • Picking up and delivering various packages to specified locations as per the delivery instructions provided by dispatch staff.

  • Verifying addresses and locations before each delivery to ensure that there are no errors.

  • Carefully planning delivery routes to ensure that packages are delivered to recipients in a timely manner.

  • Securing packages to prevent damage during transit.

  • Obtaining recipients’ signatures upon completion of each delivery to confirm receipt of the correct items.

  • Collecting payments as required and ensuring that the correct amounts have been received.

  • Maintaining an accurate record of all packages delivered to recipients.

  • Regularly communicating with dispatch staff to provide delivery updates and receive instructions for new deliveries


Requirements



  • Minimum of High School (S.S.C.E) Certificate.

  • No Experience / Less than 1 year


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