Job Description
Objective of the Job
- To help guests as they arrive at the airport and the hotel, taking charge of their vehicle and/or luggage.
- To handle any ad hoc requests for taxis and ensure follow-up.
- To ensure that all vehicles can circulate freely around the parking area
- Ensuring a good “guest’s first contact” with the hotel and assisting in guiding them inside.
- Takes charge of the guest's luggage on arrival.
- Ensures the smooth transfer of guest's luggage on arrival and departure.
- Ensures that all vehicles can circulate freely around the parking area.
- Handles ad hoc requests for taxis.
- Drives guests as requested by Reception services.
- Respects norms concerning hygiene and cleanliness in the workplace (hotel approach, car, and lobby).
- Responsible for guests safety when driving them.
- Keeps reception up-to-date on any particular information, observations or problems experienced during working hours.
- Ensures the safety of guests' property (luggage, vehicles, keys etc.).
- Applies the hotel's safety regulations (fire hazards etc.).
Requirements
- Minimum of SSCE / NECO / GCE or and its equivalents
- Minimum of 2 years working experience as a driver
- Good communication skills
- Vast knowledge of Lagos and its roads
- Keen sense of hospitality, outgoing and service minded
- Attention to detail and quality
- Good visual memory
- Good presentation
- Ability to lift, pull or carry a minimum of 3 pounds weight.
- Prior hospitality (Hotel) experience is an added advantage.
Remuneration
The position comes with attractive remuneration and company benefits.