Advisor - Operational Compliance at MTN Nigeria

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
34680
Job Views
120

Job Description




  • Participate in the development and implementation of the overall quality and performance framework, policies, processes and procedures

  • Promote and support a risk minimizing culture in alignment with Compliance's role as the second line of defense

  • Monitor compliance to relevant laws and regulations and policies and processes, through the introduction and execution of an effective compliance program 

  • Liaise with other quality functions to create and apply uniform quality systems, metrics and policies and drive continuous quality improvement

  • Track and ensure all MTNN policies, processes and procedures are in line with the ISO standards

  • Implement system and process audits to check existing policies, procedures, practices and technology

  • Conduct a requirement analysis to identify business needs and project opportunities

  • Facilitate the awareness, acquisition and maintenance of ISO accreditation 

  • Assist in coordinating day-to-day performance and quality monitoring exercises, implementing effective, proactive, quality processes at the operating level that will positively impact quality and enhance customer satisfactions.


Education:



  • First degree in any discipline, but preferably in Engineering/Technical discipline

  • Fluent in English 


Experience:



  • 3 – 7 years’ experience which includes: 

  • Experience working in a medium organization 

  • Minimum two (2) years' experience in a technical role in the telecoms environment.

  • Consulting experience in a technical environment

  • People management experience

  • Experience in Process Re-engineering


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