Job Description
Responsibilities
- Coordinate daily Front restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage the restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
Requirements
- Bachelor's Degree in Business Admin or related field
- 3-4 years of Proven work experience as a Restaurant Manager, Restaurant General Manager or a similar role
- Extensive food and beverage (F&B) knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait for staff
- Familiarity with restaurant management software
- Acute financial management skill.
Salary
N100,000 - N150,000 / Month.