• Application Deadline:
• Position: Branch Manager


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 6 years


• Location Abuja


• Job Field Administration / Secretarial  , Sales / Marketing / Retail / Business Development 
  

Job Purpose

• Responsible for the Branch Growth, Profitability, Sales, Service and Personnel Management in line with assigned Budget and the organization's methods.

Responsibilities

• Oversee EMS and other branch meetings


• Regular environmental scanning to identify business opportunities.


• Ensure collaboration amongst all units of the branch.


• Ensure the branch has adequate work tools.


• Ensure efficient and timely service delivery at all touchpoints in line with the bank’s service grid.


• Drives branch budget.


• Customer engagement (Physical and Virtual).


• Review and recommend loans for approval


• Manage loan portfolio.


• Responsible for the teams Sales/Service plan.


• Ensure the branch ambience is in line with the Bank's standard


• Periodic review of direct reports


• Prepare and present branch performance


• Conduct business premises spot check

Requirements / Academic Qualification

• A good First Degree in any discipline and a Masters’ degree. A professional qualification will be an added advantage.


• At least 6 years’ experience in sales, customer service, including at least 1 year in a supervisory role.


• In-depth knowledge of retail policies, procedures, and branch operations.


• Strong Credit/Financial Analysis Skills


• Understanding of lending regulations.


• Ability to influence, motivate, and train others


• Problem solving skills.


• Effective communication/Presentation skills


• Good Interpersonal Skills


• Conflict Management Skills


• Managerial/Administrative Skills


• Team building.