• Application Deadline: Sat, 11 Feb 2023 00:00:00 GMT
• Position: Head, Marketing and Membership


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 3 - 5 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  


• Salary Range ₦300,000 - ₦400,000/month
  

This role will be responsible for driving the membership and marketing strategies forward and getting the most out of an established and ambitious team.

Job Responsibilities  

Marketing and Communications

• 
  

  Develop and oversee implementation of comprehensive marketing campaigns and promotions to support a wide variety of associations programs, publications and services to grow revenue

  
  


• 
  

  Develop outreach and recruitment marketing materials and strategies to attract new members and ensure membership renewal of current members.

  
  


• 
  

  Market the products and services of the association within and outside Nigeria.   

  
  


• 
  

  Constantly work with Research to conduct marketing research and intelligence on all target market segments and competitors.  

  
  


• 
  

  Create a positive brand for the Association.  

  
  


• 
  

  Relate with external Press and print media and ensure effective publicity.  

  
  


• 
  

  Prepare and present special reports for Executive Council. 

  
  


• 
  

  Attend regularly scheduled committee meetings

  
  

Membership Relations and Support 

• 
  

  Serve as membership expert, providing support for members and volunteers and responding to all general enquiries

  
  


• 
  

  Attend to members’ requests and enquiries promptly.

  
  


• 
  

  Analyze membership data and identify trends and opportunities to increase membership and retention.    

  
  


• 
  

  Ensure maintenance of Membership Registers/ Database  

  
  


• 
  

  Coordinate and supervise the activities of customer service staff.  

  
  


• 
  

  Resolve customers’ complaints, resentments and fears.  

  
  


• 
  

  Monitor and minimize turn-around time.

  
  


• 
  

  Promote value of membership, including communities of practice and continuing education and networking opportunities.

  
  


• 
  

  Ensure that staff comply with all regulations and rules and behave in a socially responsible manner

  
  


• 
  

  Update information on walk-in clients and phone enquiries.

  
  

Qualification and Requirements

• 
  

  A minimum of a first degree in any discipline.

  
  


• 
  

  A related professional qualification or MSc or MBA and financial industry experience will be an added Advantage 

  
  


• 
  

  Marketing or membership services experience of five (5) years.

  
  


• 
  

  Managed a commercial membership scheme and increased member numbers

  
  


• 
  

  Experience leading an organizational marketing strategy

  
  


• 
  

  Decision Making Skills  

  
  


• 
  

  Strong interpersonal skills with the ability to communicate with senior-level business professionals

  
  


• 
  

  Strong written and verbal communication skills.

  
  


• 
  

  Excellent Conceptual and Analytical Skills      

  
  


• 
  

  Negotiation Skills   

  
  


• 
  

  Computer Skills