Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
3511
Job Views
94

Job Description



About the Job



  • The Senior Auditor will set up retail performance management and commence auditing the performance of shops in terms of customer care, sales support, shop management and stock management.


Responsibilities



  • The main purpose of a field auditor is to perform proper inventory and compliance audits as well as auditing if the operations and service offered by the retail team are consistent with M-KOPA best practice.

  • Leading in setting up audit and improving retail audit processes in Nigeria.

  • Performing physical counts and reconciliation of variances in all M-Kopa outlets.

  • Analysis of stock audit results and using these in monitoring and reporting of service performance at the stock locations, identify areas and opportunities for improvement.

  • Accurately and objectively scoring shops using the laid down processes during audits.

  • Work with warehouse team and stock allocation team to perform investigations on the stock variances and provide feedback and solution on stocks audit.

  • Performing key compliance checks in the M-Kopa Retail outlets i.e., on Branding, Look & Feel, Covid compliance, Record keeping, adherence to company processes etc. and the suitability of the outlet in the preservation and security of stock or any company property.

  • Reporting of all audit findings through detailed preparation of reports and feedback to shops.

  • Escalating of any suspicious/fraudulent activities picked out while performing their daily tasks.

  • Provide support as required to resolve issues arising in the field.

  • Other duties as assigned by the manager.


Requirements



  • Bachelor’s Degree in any field.

  • At least 3 years’ experience in stock management or 2 years as operations and stock auditor in a similar company.

  • Proficiency in Microsoft Office with basic MS Excel and MS word knowledge and good reporting skills

  • Detail oriented, excellent organizational skills, and problem-solving abilities.

  • Ability to work with tight deadlines.

  • Good time management, punctuality, and timeliness.

  • Clear communication on email, telephone, in person.

  • Ability to manage overlapping timelines and create task schedules/calendars.

  • Exceptional work ethic and compliance to company Anti-bribery and Corruption policy.

  • Able to self-manage and take initiative without being micro-managed.

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