• Application Deadline:
• Position: Field Technicians


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• City Ikeja


• Job Field Engineering / Technical 
  

We are looking for a self-starter Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Responsibilities

• Provide service and customer support during field visits or dispatches


• Tie workflow to schedule


• Manage all on site installation, repair, maintenance and test tasks


• Diagnose errors or technical problems and determine proper solutions


• Produce timely and detailed service reports


• Operate vehicle in a safely manner and use field automation systems


• Follow all company’s filed procedures and protocols

Requirements

• Proven Field Service experience


• Ability to troubleshoot, test, repair and service technical equipment


• English literacy


• Ability to work flexible shifts and to adapt to changing work schedules


• Familiarity with mobile tools and applications


• Technical degree or certification