• Application Deadline: Fri, 17 Feb 2023 00:00:00 GMT
• Position: Service Advisor (Cross River)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 years


• Location Cross River


• Job Field Engineering / Technical 
  

Job Description

• Reporting to the Workshop Manager, the Service Advisor is responsible for the maintenance & repairs of fleets in line with specifications and standards.


• The incumbent ensures full compliance on all workshop service level agreements through effective supervision of technicians to deliver the expected productivity level for the workshop.


• Measure and allocate time with the Workshop Manager & measures staff & parts operations


• for "Productivity/ Efficiency" and timely deliveries.


• Work with the Workshop Manager on simultaneous operations to achieve early delivery of fleet operation vehicles.


• Work with Workshop Managers on maintenance forecasting and budgeting activities and agree on performance goals for the workshop.


• Receive the vehicles for both inspections and maintenance work as indicated by the fleet group.


• Agree on annual maintenance projections for vehicles under his share.


• Oversees the "Productivity, Efficiency & Capacity Utilization" of the "TEAM" as assigned to the Office.


• Oversee and control all works belonging to the "TEAM".


• Call & Presides over progress meetings of the "TEAM".


• Report operations as demanded by the immediate leadership on HSE and Engineering operations including technical reports.


• Oversee the administration of the areas of control such as store requisition and follow ups and report "Fill Rates" urgently.


• Agree modifications with the operations leadership for the efficient running of the workshop and defend such modifications


• Monitor programmes and procedures to ensure on-time delivery & Maintain in-depth working knowledge of the unit’s systems and processes


• Provide feedback to workshop leadership to ensure all concerns have accurate and timely information on order, delivery status and/or changes.

Requirements

• Education: Minimum of a First Degree or equivalent in Mechanical Engineering.


• Experience: Minimum of 4 years working experience in similar role.


• Professional Membership or Registration


• Relevant professional qualifications in automotive/related field.

Skills:

• The incumbent must demonstrate the following skills:


• Excellent English written and communication skills.


• Good teamwork skills.


• Ability to meet set targets (result oriented) and deadlines.


• Excellent listening skills.


• Superb communication Skills (Written & Oral).


• Interpersonal relationships.


• Good decision and solving problems skills.


• Ability to organize, plan, and prioritize work.


• Ability to organize and get things done.


• Ability to operate the computer and assess PM on schedule calendar.


• Good time management skills.


• Ability to develop continually towards self-development.


• The individual must be flexible/adaptable and persistent in meeting set targets.