Supply-Side Officers at New Incentives

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
35350
Job Views
95

Job Description



Key Duties and Responsibilities



  • Daily review of the various platforms from which supply-side issues can be identified and update of all supply-side logs.

  • Continually engage and communicate with FMs or LCCOs of clinics or LGAs with cases to investigate, identify actions already taken, and ascertain status of supply-side cases.

  • Develop and disseminate supply-side reports to team members on a daily basis via email.

  • Follow up with team members on a daily basis and take action to resolve supply-side issues, identify case status, and update the supply-side logs.

  • Conduct phone calls with all LCCOs and Apex Clinic Officers in charge of vaccine distribution at LGAs and clinics, respectively, on alternating weeks.

  • Weekly update of the Master case log.

  • Provide supply-side verbal reporting and active participation during the twice weekly government relations team meeting.

  • Engage with supply-side government stakeholders to advocate program and supply-side followup.

  • Provide innovative recommendations and ideas on how to minimize or eradicate supply stockout and runouts.


Security Awareness



  • Report all security incidents in areas of operations, including incidents that do not directly affect staff and/or operations.

  • Take responsibility for personal safety and the safety of team members, as applicable, in the field.

  • Read and understand all Security documents in the context of operations, including SOPs and Country Security Plan.


Other Duties



  • As assigned by leadership (Less than 5% of role).


Key Performance Indicators



  • Rate of reduction in: monthly number of stockouts, monthly number of rankouts

  • Rate of responsiveness to stockout and runout cases: on the supply-side dashboards

  • Identified during calls to LCCOs

  • Identified during calls to apex clinics

  • Rate of adherence to:daily updating of the clinic, apex clinic or LGA case logs before night fall

  • Weekly updating of the master case log before the preceding Monday

  • Timely daily reporting to team members via email before 5pm


Key Requirements


Education and Work Experience



  • HND or Bachelor’s degree in any field.

  • Holding a similar position in the NGO sector will be advantageous.

  • Minimum of 1 - 3 years relevant experience in an NGO.

  • The candidate must be a resident or willing to relocate to Adamawa/Taraba, Kebbi, Kaduna, Sokoto, Zamfara states.


Skills and Competencies



  • Good understanding of trends, challenges, opportunities, and regulations relating to the development sector

  • Strong communication skills (verbal and written) in Hausa

  • Strong interpersonal skills

  • Strong customer service and people management skills

  • Strong problem solving skills

  • High ethical standards and integrity

  • Ability to manage multiple priorities


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