• Application Deadline: Fri, 24 Feb 2023 00:00:00 GMT
• Position: Manager - Experience Centre (Disruption Team)


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 8 years


• Location Lagos


• Job Field Customer Care 
  

Responsibilities

You will be trusted to work with limited supervision within the team. Therefore, you must be pro-active and independent in running various aspect of projects, and confident in making critical decisions when information may be limited. You’ll work as part of a team of problem solvers with a ‘dare to think’ mentality your responsibilities will include

• Interpret client’s business strategy and determine risks and opportunities that are presented by disruptions in client markets.


• Design and model innovative solutions for clients and assist with implementation support


• Bring the best of PwC by working and connecting with teams with relevant people in the different Lines of Services to generate insights and areas for collaboration.


• Manage prime team functions and activities geared towards driving visibility and revenue generation for the PwC Experience Centre


• Be actively involved in business development activities to help identify disruption research opportunities with new/existing clients.


• Develop high-performance atmosphere within the team and contribute to the development of your own and team’s technical acumen


• Coordinate all cross-functional activities, represent customers internally and collaborate with leaders in varied areas on allocation across projects and resource planning.


• Function as strategic partner to the Associate Director of disruption & innovation at the PwC Experience Centre


• Lead and direct different cross-functional programs and projects of varied sizes and types concurrently.


• Contribute and influence strategic direction for senior leadership using informal and formal communication.


• Coordinate new product prototyping and testing


• Assist clients identify and prioritize disruptions in the form of actionable responses.


• Assist in the management and delivering of large transformational projects through prototyping, mock-ups, and simulations.


• Define and collate Disruption methods, tools, and playbooks


• Keep abreast with local and national business and economic issues


• Other functions of the position include successful management of the team, event/workshop coordination & managing client visits, and day-to-day operational business integrations with partners and sponsors.

Preferred skills

• Demonstrates proven abilities to develop strategy; as well as proven success and thorough abilities to write, communicate, facilitate, and present cogently; to and/or for all levels of industry audiences, clients and internal staff and management


• Demonstrates proven success in roles and thorough abilities to identify and address client needs, which include the following: developing and sustaining deep client relationships using networking, negotiation, and persuasion skills to identify and sell potential new service opportunities; preparing and presenting complex written and verbal materials; and defining resource requirements, project workflow, budgets, billing, and collection


• Understanding and application of design thinking & agile methodology


• Good knowledge of consulting across a broad scope of transformational offerings across front and back office


• Evidence of excellent influencing skills and the capability to challenge and manage senior stakeholders


• Strong project management orientation


• Comfortable working in a tech-driven environment with the ability to coordinate multiple stakeholders. 


• A highly capable, self-motivated individual who can direct the full array of functions and is continuously striving to improve services and enhance the attractiveness of the center


• Have demonstrated track record in the innovation community and experience with running a rapidly changing and growing environment


• Excellent oral and written communication skills and can effectively communicate and coordinate teams


• Very effective team collaboration skills with both internal and external stakeholders

Experience and qualification 

• First Degree in any discipline with minimum of Second-Class Division.


• MSc or MBA (preferred)


• Prior experience at a Consulting firm, high-growth Organization or start-up Fintech, banking, or financial services background is preferred 


• Minimum Years of experience:  8 + years of proven success in digital/technology related roles with at least 4+ year experience in leading teams