Handle and drive the sales process from prospecting to closure to achieve the set organization objectives/KPIscentre.
Drive the sales of our Business Technology Solutions services, e.g., Data Management and Software as a Service solutions, such as Zoho, Zendesk, Instaview, ManageEngine, and Business Process Outsourcing services e.g., Recruitment as a service, Contact center as a service, etc.
Maintain a sustainable and robust pipeline and ensure accurate and rigorous forecasting and account planning.
Identify and acquire new customers, up-sell, and cross-sell to the existing customer base to meet the sales goals.
Liaise with the marketing department on lead generation and ensure closure of the same.
Ensure all customer complaints regarding a product or service are resolved timely and effectively.
Develop bespoke proposals & marketing campaigns etc. encompassing all aspects of applications that speak to clients’ needs.
Participate in developing, presenting, and selling a value proposition.
Negotiate pricing and contractual agreements to close sales.
Understand our ideal customers and how they relate to our products.
Perform other related duties that may be assigned by your manager.
Requirements
University Degree or HND
2-3 years prior experience in the sales of IT Solutions or Business Outsourcing Services is required