• Application Deadline:
• Position: Travel Consultant


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 10 years


• Location Rivers


• Job Field Travels & Tours 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Job Requirements

• OND, HND or BSc in Mass Communication or relevant fields is required.


• 1year Prior experience as a Telemarketer or related field is compulsory.


• Eloquent with English language.


• Product knowledge.


• Telephone communication skill.


• Enthusiasm.


• Active listening.


• Customer service skill.


• Persuasiveness.


• Have excellent people skills and intuitive to client’s needs.


• Strong social and emotional Intelligence.


• Be fully bilingual (with a third African language being beneficial).


• Not buckling under pressure and be very target driven.


• Being calm when dealing with customer complaints and issues.

Job Responsibilities

• Work with team members on the call floor to meet sales and performance goals.


• Maintain detailed records of outgoing and ingoing calls as well as follow up information and outcomes.


• Meet or exceed projected weekly and monthly sales goals.


• Intercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy.


• Accurately document the customer's personal information including phone number, address and other order information.


• Persuasively engage the customer in conversation to explain how the item will add value to their lives and meet their needs.


• Ask relevant leading questions to understand the customer's needs and recommend the best product or service for their purposes.


• Follow prepared sales script to provide accurate information about a products price, features and benefits.