Job Description
Key Responsibilities
- Manage the delivery of assigned project work packages, escalating issues that are beyond set tolerances to the Team Lead, IT Projects, and programs for resolution.
- Document project business cases in conjunction with Project Owners.
- Help with the development of quality assurance test plans and participate in testing.
- Perform other duties as assigned by the Head, Program Delivery and Program Manager.
- Participate in all IT Planning and policy development efforts.
- Facilitate the resolution of any issues encountered.
- Assist with quality management for solutions deployment and day-to-day operations.
- Help with the production of periodic project reports.
- Coordinate end users training before delivery of solutions.
- Perform other duties as assigned by Lead, IT Program Delivery.
Qualifications & Experience
- B.Sc in STEM.
- Minimum of 6 years' working experience as a project manager, preferably in a financial institution.
- Experience with iterative development project delivery.
- Competency in project management tools.
- Relevant professional certifications.
- Certifications Include: ITIL, PMP, PRINCE 2 Practitioner, CBAP, Professional Scrum Product Owner, Professional Scrum Master, ISO 21500.